A: You can sign up for our Free Trial
– you will have
instant access – and then sign up after the 7 day trial or contact us.
A: You can pay for your ECOUNT subscription through PayPal.
A: The goal of ECOUNT is to provide affordable ERP solutions to small and medium sized businesses. The
standardized software paired with our large customer base make updates and maintenance less expensive per
customer. Additionally, when you purchase the subscription, you have access to all the modules. We don’t try to
up sell clients and you don’t have to pay for custom features. These factors make ECOUNT ERP a more affordable
solution for small to medium sized businesses.
A: No. ECOUNT ERP software is in the cloud. This means that the system is stored on our servers and accessible
through a secure Internet connection. A downside of many traditional ERP systems is that they must be configured
to servers, updated, and maintained. Time and resources go into maintaining an ERP system when really they should
go elsewhere. This is not the best solution for businesses! With the system in the cloud, we can take care of the
maintenance, updates and security.
A: It will take a few hours to set up the account then it’s ready to go.
A: It is very easy to customize your system. Simply go to User
and turn on the modules you want and turn off the modules you don’t want. It is easy to set
authority-based access – create the security levels desired, create the User IDs, and select all the users for
each access level. It’s really as simple as that.
A: You can but it will not be as efficient nor will you reap the full benefits of the ECOUNT software. You will
have to re-key any sales or inventory movement you make into QuickBooks and vice versa. If you are concerned
about data migration from QuickBooks to ECOUNT, we have documentation to help guide you through the process.
A: No. ERP systems require a lot of resources and controls maintain security. It would require tens of thousands
of dollars to maintain private servers (on-premise or in a data center) at the security level we provide. Many
small and medium sized businesses simply cannot afford to maintain the systems at this level. ECOUNT has
thousands of clients which lowers the cost of data security per client. If you are concerned about the data
security, please take a look at our data security policies
and program stability
. Using ECOUNT servers allow
you to take advantage of our economies of scale.
A: ECOUNT understands that it is incredibly important to keep client data secure. ECOUNT ERP has controls built
in to allow clients to choose who has access and when. In addition to application controls, ECOUNT has received
the ISO 27001 certification showing they have met the requirements of a secure information security management
system. Learn more
about how we keep client data
A: ISO 27001 certification is part of the 27000 family of certifications aimed at setting information technology
standards. The certification establishes the foundation and controls of an information security management
system. It ensures that there are methods to ensure there are no holes in the information system, including
paperwork and client information.
A: The ECOUNT software is standardized, so new features will appear for all other customers. We value customer
feedback and evaluate each request thoroughly. While we cannot add every new feature a customer requests, we have
implemented client requests. We appreciate your understanding.
A: It is possible that you either forgot your password or it was automatically changed through the password
settings. It is important to change passwords on a regular basis to ensure ongoing security. A new temporary password
can be issued and then you can set a new
A: We are very confident in our product and constantly strive to improve it. Below are some of the reasons we've
- One aspect that makes us different from other ERP providers is our focus on customer service. Our top focus
is not meeting sales quotas but making sure our ERP system can help your business grow.
- ECOUNT ERP is affordable and functional for small to medium sized companies.
- ECOUNT ERP helps increase the efficiency and productivity within a company. Companies have found our
program helps decrease re-keying, generate reports faster, retrieve real-time information, and decision
- Our product can be easily configured to many different industries and types of companies.